Dates: Early November – May Long Weekend (weather and business levels dependent) 
Wage: $28.00/hr teaching plus a performance based incentive bonus
Other Benefits: This position includes a free ski pass to Sunshine Village, complimentary on-site training and professional development options, subsidized professional advancement, free equipment tuning, pro-deals, longevity perks, group insurance and much more... all while experiencing Canada’s longest ski season!
 

Description
The primary role of a Snowboard Instructor is to provide professional snowboard education and instruction based on the client’s capabilities. You will be responsible for the experience of clients while snowboarding on the mountain. In order for this experience to be the best possible, instructors must actively ensure; safety is paramount at all times, technical assistance is sound and personalized to the client/s, genuine rapport with the client/s is established, each lesson is personalized and professional and passion for the sport is portrayed.
 

Essential Functions

Teach Snowboarding
As needed, act in a supervisory capacity
Organize or assist with assignment of lessons
Motivate and encourage fellow instructors
Provide performance based feedback to staff in support of continuous improvement
Assist with Instructor training or mentoring when needed 
Maintain Intermediate to Expert snowboarding abilities
Maintain a high level of customer service and ensure that Sunshine Ski & Snowboard School is presented in the best possible light
Attend ski school morning meetings and conduct morning meetings where needed
Be punctual to ski school lesson line ups and interact with students before lessons
Lead client/s and teach according to ability, age and stamina level
Assess clients snowboarding abilities and use proper terrain and lesson plans for effective learning
Tailor each lesson based on the assessment and the student’s goals and attend to special needs
Demonstrate basic maneuvers for your class
Provide a fun and interactive learning environment that will exceed any client’s goals/ expectations
Recognize changing snow conditions and understand how they may affect you approach
Maintain class control while out on the mountain and promote safety rules and regulations
Maintain a safe learning environment related to the clients, inclusive of all relevant Sunshine policies
Understand emergency procedures in case of accidents, including accident report completion
Adhere to the Alpine Responsibility Code at all times and ensure group participants are aware and adhere to the Code
Assist with Special Events when required
Own and maintain your own snowboard equipment as required for work purposes
Perform other duties as required (e.g. shoveling, snow fencing etc…)

Experience/Requirements

Level  4  CASI Certification or equivalent international certification.

Ability to assess and build plans for individuals

Should possess some relevant teaching or instructing experience

Willingness to personally improve and learn new skills

Must be able to work weekends and holidays

Must be able to manage fluctuation in work schedule through the season with varied work days (5 - 6 day weeks during peak times and 4 - 5 day weeks during quiet times)

Interested applicants please send a resume and cover letter stating the job title in the subject line to: colleen.collison@skibanff.com  Thank you to all applicants for applying but we will only contact those suitable for the position.

Dates: Early November – May Long Weekend (weather and business levels dependent) 
Wage: $25.00/hr teaching plus a performance based incentive bonus
Other Benefits: This position includes a free ski pass to Sunshine Village, complimentary on-site training and professional development options, subsidized professional advancement, free equipment tuning, pro-deals, longevity perks, group insurance and much more... all while experiencing Canada’s longest ski season!
 

Description
The primary role of a Snowboard Instructor is to provide professional snowboard education and instruction based on the client’s capabilities. You will be responsible for the experience of clients while snowboarding on the mountain. In order for this experience to be the best possible, instructors must actively ensure; safety is paramount at all times, technical assistance is sound and personalized to the client/s, genuine rapport with the client/s is established, each lesson is personalized and professional and passion for the sport is portrayed.
 

Essential Functions

Teach Snowboarding
As needed, act in a supervisory capacity
Organize or assist with assignment of lessons
Motivate and encourage fellow instructors
Provide performance based feedback to staff in support of continuous improvement
Assist with Instructor training or mentoring when needed 
Maintain Intermediate to Expert snowboarding abilities
Maintain a high level of customer service and ensure that Sunshine Ski & Snowboard School is presented in the best possible light
Attend ski school morning meetings and conduct morning meetings where needed
Be punctual to ski school lesson line ups and interact with students before lessons
Lead client/s and teach according to ability, age and stamina level
Assess clients snowboarding abilities and use proper terrain and lesson plans for effective learning
Tailor each lesson based on the assessment and the student’s goals and attend to special needs
Demonstrate basic maneuvers for your class
Provide a fun and interactive learning environment that will exceed any client’s goals/ expectations
Recognize changing snow conditions and understand how they may affect you approach
Maintain class control while out on the mountain and promote safety rules and regulations
Maintain a safe learning environment related to the clients, inclusive of all relevant Sunshine policies
Understand emergency procedures in case of accidents, including accident report completion
Adhere to the Alpine Responsibility Code at all times and ensure group participants are aware and adhere to the Code
Assist with Special Events when required
Own and maintain your own snowboard equipment as required for work purposes
Perform other duties as required (e.g. shoveling, snow fencing etc…)

Experience/Requirements

Level  3  CASI Certification or equivalent international certification.

Ability to assess and build plans for individuals

Should possess some relevant teaching or instructing experience

Willingness to personally improve and learn new skills

Must be able to work weekends and holidays

Must be able to manage fluctuation in work schedule through the season with varied work days (5 - 6 day weeks during peak times and 4 - 5 day weeks during quiet times)

Interested applicants please send a resume and cover letter stating the job title in the subject line to: colleen.collison@skibanff.com  Thank you to all applicants for applying but we will only contact those suitable for the position.

Dates: Early November – May Long Weekend (weather and business levels dependent) 
Wage: $22.00/hr teaching plus a performance based incentive bonus
Other Benefits: This position includes a free ski pass to Sunshine Village, complimentary on-site training and professional development options, subsidized professional advancement, free equipment tuning, pro-deals, longevity perks, group insurance and much more... all while experiencing Canada’s longest ski season!
 

Description
The primary role of a Snowboard Instructor is to provide professional snowboard education and instruction based on the client’s capabilities. You will be responsible for the experience of clients while snowboarding on the mountain. In order for this experience to be the best possible, instructors must actively ensure; safety is paramount at all times, technical assistance is sound and personalized to the client/s, genuine rapport with the client/s is established, each lesson is personalized and professional and passion for the sport is portrayed.
 

Essential Functions

Teach Snowboarding
As needed, act in a supervisory capacity
Organize or assist with assignment of lessons
Motivate and encourage fellow instructors
Provide performance based feedback to staff in support of continuous improvement
Assist with Instructor training or mentoring when needed 
Maintain Intermediate to Expert snowboarding abilities
Maintain a high level of customer service and ensure that Sunshine Ski & Snowboard School is presented in the best possible light
Attend ski school morning meetings and conduct morning meetings where needed
Be punctual to ski school lesson line ups and interact with students before lessons
Lead client/s and teach according to ability, age and stamina level
Assess clients snowboarding abilities and use proper terrain and lesson plans for effective learning
Tailor each lesson based on the assessment and the student’s goals and attend to special needs
Demonstrate basic maneuvers for your class
Provide a fun and interactive learning environment that will exceed any client’s goals/ expectations
Recognize changing snow conditions and understand how they may affect you approach
Maintain class control while out on the mountain and promote safety rules and regulations
Maintain a safe learning environment related to the clients, inclusive of all relevant Sunshine policies
Understand emergency procedures in case of accidents, including accident report completion
Adhere to the Alpine Responsibility Code at all times and ensure group participants are aware and adhere to the Code
Assist with Special Events when required
Own and maintain your own snowboard equipment as required for work purposes
Perform other duties as required (e.g. shoveling, snow fencing etc…)

Experience/Requirements

Level 2 CASI Certification or equivalent international certification.

Ability to assess and build plans for individuals

Should possess some relevant teaching or instructing experience

Willingness to personally improve and learn new skills

Must be able to work weekends and holidays

Must be able to manage fluctuation in work schedule through the season with varied work days (5 - 6 day weeks during peak times and 4 - 5 day weeks during quiet times)

Interested applicants please send a resume and cover letter stating the job title in the subject line to: colleen.collison@skibanff.com  Thank you to all applicants for applying but we will only contact those suitable for the position.

Job Title: Full Time Snowsports Instructor

Location: North Vancouver

Department: Snow School

Reports to: Manager, Snow School

Role Status: Full time/ Seasonal/ Hourly. This position runs from November to the end of April.

Job Summary:

As a Snowsports Supervisor you will be focused on but not limited to: 

• Carry out the functions of the position of Snowsports Instructor in a professional and ethical manner
• Communicate clearly in a respectful and enthusiastic manner using language appropriate to our guests
• Provide the highest quality of Instruction, teach/coach skiing and/or snowboarding based on guests’ needs and experience level in a safe and fun environment
• Work with guests of all ages and abilities and promote guest loyalty through a fun and engaging learning experience
• When working with children:
• Always supervise children while they are in your care
• Assist in operational responsibilities of relevant Kids' programs including but not limited to registration process, lunch and snack service and upkeep of outdoor teaching areas
• Adapt to, support, and effectively deal with change and share learning opportunities with others
• Arrive fit for work and take responsibility for your personal health and safety

As an employee, you will be required to:

• Demonstrate an approach to work consistent with and supportive of Grouse Mountain Resorts' goals, values, policies, and procedures
• Have the ability to positively, proactively and safely work alone as well as in a team environment
• The ability to provide an experience that creates a desire for our guests to return
• Develop and maintain excellent relationships with fellow workmates, showing respect to Managers, Supervisors and peers at all times
• 
  

Qualifications, Knowledge, Skills and Abilities Required

• Possess a minimum CSIA/CASI Level 1 Certification (or international equivalent) and able to provide proof of current certification
• Have prior experience working as a Ski/Snowboard Instructor
• Have appropriate physical fitness to take on all assignments
• Be fluent in all aspects of the English language (spoken and written)
• Have excellent guest service skills
• Be able to work in inclement weather in an alpine environment
• Have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions.
• Successful applicants over the age of 19 will be required to provide results of a clear background check valid within six months of the hire date before starting work. Grouse Mountain will assist with this process if the applicant does not have a valid background check.

Job Title: Snow School Team Lead - Winter 23/24

Location: North Vancouver

Department: Snow School

Reports to: Manager, Snow School

Role Status: Full time/ Seasonal/ Hourly. This position runs from November to the end of April.

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

Scope of the job:

Snowsports Team Leads provide a consistent flow of information between instructors and management to create positive and memorable experiences for our guests and staff.  They demonstrate positive energy and show resourcefulness, safety first practices and professionalism.

As a Snowsports Team Lead you will be focused on but not limited to: 

• Carry out the functions of the position of Snowsports Team lead in a professional and ethical manner
• Communicate clearly in a respectful and enthusiastic manner using language appropriate to our guests and team members.
• Assist Supervisors with the day-to-day co-ordination of all Snow School programs through scheduling assistance and on snow staff supervision.
• Work with guests of all ages and abilities and promote guest loyalty through a fun and engaging learning experience
• When working with children:
• Always supervise children while they are in your care
• Assist in operational responsibilities of relevant Kids' programs including but not limited to registration process, lunch and snack service and upkeep of outdoor teaching areas
• Adapt to, support, and effectively deal with change and share learning opportunities with others
• Be a team player, work considerately with all departments within the company
• Engage with the supervisory and management team, demonstrate pro-active, positive and effective communication to facilitate and support teamwork and cooperation
• Maintain currency in qualification and pursue ongoing professional training and development to provide high-level guest service and a positive on snow experience
• Arrive fit for work and take responsibility for your personal health and safety
• Perform all other duties as assigned

As an employee, you will be required to:

• Demonstrate an approach to work consistent with and supportive of Grouse Mountain Resorts' goals, values, policies, and procedures.
• Have the ability to embrace all aspects of your job.
• Have the ability to positively, proactively and safely work alone as well as in a team environment.
• The ability to provide an experience that creates a desire for our guests to return.
• Be punctual, reliable and show up for work in full uniform with an enthusiastic attitude in all weather conditions.
• Develop and maintain excellent relationships with fellow workmates, showing respect to Managers, Supervisors, and peers at all times.
• Show initiative in handling routine matters and have quick, thoughtful judgement in any situation.
  
  

Supervisory Responsibility

Provides direct supervision to the following positions: Instructor, Snow School Volunteer.

Qualifications, Knowledge, Skills and Abilities Required

• Have 4 previous seasons of experience working as a Ski/Snowboard Instructor and a minimum of 1 season in a supervisor or lead role
• Possess a minimum CSIA/CASI Level 2 Certification (or international equivalent) and able to provide proof of current certification
• Have appropriate physical fitness to take on all assignments
• Possess a high level of skiing/snowboarding abilities
• Be fluent in all aspects of the English language (spoken and written)
• Have excellent guest service skills
• Have excellent communication skills
• Work well in a team
• Be able to work in inclement weather in an alpine environment
• Have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions.
• Available to work five days a week, including evenings, weekends & holidays 
• Successful applicants over the age of 19 will be required to provide results of a clear background check valid within six months of the hire date before starting work. Grouse Mountain will assist with this process if the applicant does not have a valid background check.

Working Conditions

The Snowsports Team Lead performs most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation and lesson availability are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays.

For more information and to apply, please visit www.grousemountain.com/careers 

Snowsports Instructor – Ski, Snowboard, Freestyle, Adaptive and Race positions available

We are currently looking for 6-month Seasonal Fixed Term contracts (September to March) 20-40hrs/week. Based upon performance, full time permanent contracts may be offered.

Who are Snozone:

The largest Indoor real snow provider with facilities in Yorkshire, Milton Keynes (UK) and Madrid (Spain). Our goal is to be the best indoor active leisure business in Europe! We do this by delivering an outstanding experience for our Guests!

Our Values: We lead by example in everything we do and have a passion for winning: We value and support our people: We are open, honest and have exceptional standards: We believe in Teamwork, together we are stronger: We are obsessed with providing an outstanding service for our guests: We are always looking to improve our business, its revenue and its efficiency.

Why you:

The Snozone Snowsports Instructor is a guest-facing role with the purpose of always putting the guest first, to ensure they have the best experience and progress the guest on their Snowsports journey. At Snozone it does not end when the lessons do! We advance our guests as far as they wish to go in their development, offering many advanced sessions.

You are responsible for teaching the very best lesson in a fun and enjoyable manner. The team all teach the same content, but you will add your personality.

This is a unique opportunity to further your career with an outstanding business. We offer the following benefits:

Free off duty Lift Pass

Free pass for Family member

Discounts in our Alpine Kitchen with a Team meal option

Dedicated staff rest area

Free Instructor Training

Free First Aid Training (provided by inhouse trainers with 3-month refreshers)

Full funding training options for Instructor Advancement

Short term Team exchange with other Snozone facilities

We employ and advance the best instructors in the UK and provide an excellent training programme delivered by our Senior Snowsports Coaches, (some of which are National Trainers) to advance our instructor team with their personal and professional development. Many Snozone Instructors have completed second disciplines and are now able to deliver Freestyle, Adaptive and Race programmes.

Salary - £12.00 per hour

To apply, please send your CV with a covering letter to recruitment@snozoneuk.com

Minimum Qualification Required: CSIA, CASI  level 1 (or equivalent)

Passionné par le snowboard ? Un emploi au sein de la plus grande École de glisse au Québec t'attend ! 

No. 1 en Amérique du Nord

Les Sommets est reconnu comme le meilleur endroit pour s’initier au ski et à la planche à neige en Amérique du Nord en remportant le prestigieux prix Conversion Cup Award, remis par le NSAA (National Ski Area Association). Avec cette distinction, les Écoles de glisse les Sommets sont reconnues comme un leader de l’industrie du ski et comme un pilier dans le développement de nouveaux skieurs. Le seul groupe canadien à remporter ce prestigieux prix.

Pour plus d'informations et pour appliquer en ligne, visitez notre site Internet.

_________________________________________________________________________________

Passionate About Snowboarding? A Job In Our Snow School Is Waiting For You!

Recipient of numerous prestigious skiing awards, join LES SOMMETS’ SNOW SCHOOL to offer the best in education to young and old alike!

#1 in North America!

Les Sommets group is very proud to confirm that it has won the prestigious Conversion Cup Challenge, after being ranked among the finalists for two consecutive years. Presented annually by the NSAA (National Ski Area Association), this award highlights the efforts made by ski resorts in North America to convert novices into snow sports enthusiasts.

For more info and to apply online, visit our website.

No. 1 en Amérique du Nord !

Les Sommets reconnu comme LE meilleur endroit pour s’initier au ski ou à la planche à neige en remportant le prestigieux prix Conversion Cup Award, remis par le NSAA (National Ski Area Association). Avec cette distinction, les Écoles de glisse les Sommets sont reconnues comme un leader de l’industrie du ski et comme un pilier dans le développement de nouveaux skieurs. Le seul groupe canadien à remporter ce prestigieux prix.

Description

L'Adjoint(e) au directeur assiste le directeur de l’École de glisse dans la gestion et la coordination des activités relatives au bon fonctionnement de l'École de glisse.

Plusieurs postes disponibles au sein des écoles de glisse du groupe les Sommets.

Responsabilités

• Communique et veille à l'observance des politiques et procédures de l'entreprise;
• Transmet et veille à l’observance des directives relatives à l’accueil de la clientèle; assigne les moniteurs et répartit les tâches selon les besoins;
• Assiste le directeur de l’école de glisse dans la répartition des élèves dans les classes;  modifie les classes, au besoin, et effectue les changements dans le système informatique;
• Effectue la vente de tout produit de l’école, sollicite à la demande de son supérieur et des clients potentiels afin d'offrir l'ensemble des produits et services offert à l’école;
• Collabore à la formation des préposés au comptoir de vente afin de s’assurer de l’uniformité du service offert lors de la vente de produits écoles;
• S’assure auprès des chefs d’équipe du respect des plans de cours et des procédures d’accompagnement;
• S’assure de l’utilisation adéquate et optimale de nos terrains d’apprentissage (TBL) et fait du coaching en continu aux moniteurs dans le TBL;
• Compile et corrige les données reliées aux heures travaillées;
• Assiste le directeur dans l’élaboration des différents événements liés à l’école au courant de la saison;
• S’assure de la gestion de la boîte courriel école de glisse et supporte le directeur dans la gestion des courriels;
• Prend charge des relations avec la clientèle lorsque les événements ou la gravité du litige le justifient;
• Assume les fonctions de préposé(e) au comptoir;
• Assiste les moniteurs en cas de difficulté;
• Assume les fonctions de moniteur(trice) lorsque nécessaire.

Embark on a rewarding journey with Hockley Valley Resort, situated in the charming town of Mono, Ontario, just 45 minutes north of the bustling GTA. Here, the allure of nature meets the warmth of genuine hospitality, creating a unique backdrop for both relaxation and exploration. We are currently in search of dedicated individuals who not only share our commitment to crafting remarkable guest experiences but also thrive on personal and professional growth. As part of our team, you'll be immersed in a dynamic and picturesque setting that fosters not only outstanding service but also your own development. If you're passionate about delivering unparalleled service and eager to flourish in an environment that values your growth, consider this your invitation to join the Hockley Valley Resort family. For inquiries and application submissions, please contact Terence Tse, Director of Alpine and Recreation, at ttse@hockley.com or (647) 400-6971.

JOB DESCRIPTION

Title: Ski Instructor, Snowboard Instructor, Race Coach (SKIINS, SKIIL2, SKIIL3)

Reports to: Snow School Coordinator or Head Race Coach

What we offer

A fun, fast paced environment; Competitive salary, Free Golf, Free Ski, Free bike trail pass, onsite parking; Employee Travel perks with Resorts of Ontario, Spa discounts, retail store discounts (Golf and Spa), Career development, use of the leisure facilities.    

Summary

As a Ski Instructor, Snowboard Instructor, or Race Coach, you will play a pivotal role in providing teaching, guidance, and instruction for skiers, snowboarders, and racers participating in the Snow School's seasonal 8-week programs and private lessons. The ideal candidate should hold pre-qualification with Level 1-2-3 certification from CSIA, CASI, and/or AOA-CSCF, or demonstrate an intention to obtain these certifications before the commencement of camps and programs, typically in December or January.

Responsibilities

• Conduct on-snow ski/snowboard group lessons, weekday school programs, or private lessons
• In the case of coaches, provide training in racing techniques, tactics, gate training, and course management
• Work with guests of all ages, ensuring a positive and enjoyable experience
• Deliver excellent customer service to all guests
• Create a safe and fun learning environment
• Provide constructive guest feedback to inspire and cultivate lifelong skiers and riders
• Demonstrate punctuality and reliability in all work-related commitments

Requirements

• Minimum CSIA, CASI, AOA-CSCF Instructor Level 1 certification, or an intention to obtain it before the start of programs
• Advanced skiers and snowboarders without formal qualifications will be considered for the Assistant Instructor Training Program, with the goal of obtaining the necessary certification by the end of the season
• Fluent communication skills in English, both verbal and written
• Willingness to work weekdays, evenings, weekends, and holidays as required by the Snow School schedule
• Possession of a reliable mode of transportation
• Strong ability to collaborate and work well with others

Working Conditions

• The role requires the ability to work outdoors in various weather conditions for extended periods
• Standing for long periods of time is expected during instructional sessions

Job Types: Seasonal, Part-time.

TT/V 1.0

Embark on a rewarding journey with Hockley Valley Resort, situated in the charming town of Mono, Ontario, just 45 minutes north of the bustling GTA. Here, the allure of nature meets the warmth of genuine hospitality, creating a unique backdrop for both relaxation and exploration. We are currently in search of dedicated individuals who not only share our commitment to crafting remarkable guest experiences but also thrive on personal and professional growth. As part of our team, you'll be immersed in a dynamic and picturesque setting that fosters not only outstanding service but also your own development. If you're passionate about delivering unparalleled service and eager to flourish in an environment that values your growth, consider this your invitation to join the Hockley Valley Resort family. For inquiries and application submissions, please contact Terence Tse, Director of Alpine and Recreation, at ttse@hockley.com or (647) 400-6971.

JOB DESCRIPTION

Title: Assistant Instructor (SKIAS)

Reports to: Snow School Supervisors

What we offer

A fun, fast paced environment; Competitive salary, Free Golf, Free Ski, Free bike trail pass, onsite parking; Employee Travel perks with Resorts of Ontario, Spa discounts, retail store discounts (Golf and Spa), Career development, use of the leisure facilities.   

Summary

The Assistant Instructor Program at Hockley Valley Resort is designed for individuals aged 14 years and above who are interested in becoming ski or snowboard instructors in the future. As an Assistant Instructor, you will have the opportunity to gain valuable teaching experience and work closely with certified instructors in multi-week ski and snowboard programs. This volunteer-based program aims to develop your skiing/snowboarding abilities and teaching skills while introducing you to Hockley Valley Resort's processes and policies. The ultimate goal is to prepare you for a successful instructor role in future seasons. The program offers training opportunities for those interested in obtaining their CSIA (Canadian Ski Instructors' Alliance) or CASI (Canadian Association of Snowboard Instructors) Level 1 certification.

Benefits

• Gain valuable life skills, including public speaking, teamwork, lesson planning, class organization, and movement analysis.
• Receive training from experienced instructors to improve skiing or snowboarding abilities quickly.
• Build lasting friendships with fellow instructors and participants.
• Experience an outdoor lifestyle and potential travel opportunities in the future.
• Develop transferable skills applicable to various professions.
• Enjoy a fun and rewarding work environment.
• Earn wages while gaining teaching experience and evidence of efforts.

Responsibilities

• Support certified instructors in conducting ski or snowboard lessons for guests, both in individual and group settings.
• Assist students with mastering basic stances, movements, techniques, and safety protocols for winter sports at Snow Valley.
• Perform on-snow demonstrations to showcase proper techniques.
• Provide guided instruction and coaching to students.
• Practice effective class management and organization as directed by Snow School Management.
• Participate in required pre-season meetings and training sessions.
• Commit to working on Saturdays and Sundays from January to February, with additional opportunities during December's holiday camps and March Break.

Requirements

• Minimum age of 14 years at the start of the employment period.
• Completion of at least 52 hours of on-hill training as part of the workday.
• Participation in at least 6 learning sessions (1-hour long drop-in training opportunities) offered to Hockley Valley Resort employees.
• Maintain a positive evaluation throughout the season and achieve a positive performance review at the end of the season.
• Commit to 8 consecutive weeks (preferably on Saturdays and Sundays).
• Attend mandatory pre-season meeting in November and on-snow training day in December.
• Possess personal ski or snowboard equipment and helmet.
• Demonstrate confidence and control as a skier/rider on blue terrain and all surface lifts and chair lifts.

Compensation

• Paid hourly wage minus an administration fee for training and development.
• Daily training to prepare for Level 1 certification through CSIA or CASI (training fee deducted at source).
• Loaned uniform jacket for the season.
• Season pass for resort access.

Working Conditions

• Be able to work outside in the elements for extended periods of time
• Will be required to stand for long periods of time
• Must be physically capable of meeting the demands of Snow Sports training and drills
• Health and Safety Hazards
• Identified health and safety hazards associated with this position include lifting strains, potential falls, collisions with skiers and snowboarders, slipping, tripping, and exposure to extreme temperatures.

Please note that the Assistant Instructor positions are limited, and candidates are not guaranteed a spot. If you are interested in this exciting opportunity, please contact Terence Tse at ttse@hockley.com with your cover letter and resume.

Job Types: Season, Part-time.

TT/V 1.0

Embark on a rewarding journey with Hockley Valley Resort, situated in the charming town of Mono, Ontario, just 45 minutes north of the bustling GTA. Here, the allure of nature meets the warmth of genuine hospitality, creating a unique backdrop for both relaxation and exploration. We are currently in search of dedicated individuals who not only share our commitment to crafting remarkable guest experiences but also thrive on personal and professional growth. As part of our team, you'll be immersed in a dynamic and picturesque setting that fosters not only outstanding service but also your own development. If you're passionate about delivering unparalleled service and eager to flourish in an environment that values your growth, consider this your invitation to join the Hockley Valley Resort family. For inquiries and application submissions, please contact Terence Tse, Director of Alpine and Recreation, at ttse@hockley.com or (647) 400-6971.

JOB DESCRIPTION

Title: Rental Shop Technician (SKRTECH)

Reports to: Rental Shop Coordinator

What we offer

A fun, fast paced environment; Competitive salary, Free Golf, Free Ski, Free bike trail pass, onsite parking; Employee Travel perks with Resorts of Ontario, Spa discounts, retail store discounts (Golf and Spa), Career development, use of the leisure facilities.   

Summary

Hockley Valley Resort's Rental Shop is an integral part of our ski/snowboard operation, offering a truly unique resort experience to approximately 75,000 annual guests. As we prepare for the post-Covid winter season, we are seeking enthusiastic team players to join our Rental Shop area and contribute to the growth and success of our operation.

Responsibilities

As a Rental Shop Technician, your main responsibility will be to provide our guests with premier rental equipment and ensure they have a rewarding, enjoyable, and entertaining experience during their stay. Your duties will include:

Customer Service

•             Establish rapport with customers and build their confidence by providing exceptional service.

•             Accurately and knowledgeably describe and promote rental services tailored to customers' specific needs.

•             Encourage customers to opt for the damage waiver on rental equipment products.

Rental Equipment Management

•             Maintain all company paperwork in accordance with policies and standards, ensuring 100% accuracy.

•             Inspect, clean, and maintain rental equipment to ensure it is in top condition for guests' use.

•             Collaborate with the team to organize and manage rental inventory efficiently.

Requirements

To succeed in this role, the following qualifications are necessary.

•             Customer-Focused: A strong commitment to providing excellent customer service and creating positive guest experiences.

•             Mechanical Aptitude: A general understanding and ability to handle mechanical operations, small and medium tools, and equipment repair.

•             Retail/Rental Experience: While prior experience in retail or rental services is preferred, it is not a strict requirement for consideration.

•             Ski/Snowboard or Bicycle Experience: Previous experience in ski/snowboard sales or rental, or bicycle sales or rental is advantageous.

Working Conditions

•             The candidate should be comfortable standing for long durations.

If you are an enthusiastic team player with a passion for providing exceptional customer experiences, along with mechanical aptitude and a desire to work in a unique resort environment, we invite you to apply for the position of Rental Shop Technician at Hockley Valley Resort.

Please submit your application, including your resume and any relevant experience, to Terence Tse ttse@hockley.com and join us in delivering unforgettable resort experiences to our guests. We look forward to welcoming you to our team!

Job Type: Seasonal, Full-Time/Part-Time.

TT/V 1.0

Embark on a rewarding journey with Hockley Valley Resort, situated in the charming town of Mono, Ontario, just 45 minutes north of the bustling GTA. Here, the allure of nature meets the warmth of genuine hospitality, creating a unique backdrop for both relaxation and exploration. We are currently in search of dedicated individuals who not only share our commitment to crafting remarkable guest experiences but also thrive on personal and professional growth. As part of our team, you'll be immersed in a dynamic and picturesque setting that fosters not only outstanding service but also your own development. If you're passionate about delivering unparalleled service and eager to flourish in an environment that values your growth, consider this your invitation to join the Hockley Valley Resort family. For inquiries and application submissions, please contact Terence Tse, Director of Alpine and Recreation, at ttse@hockley.com or (647) 400-6971.

JOB DESCRIPTION

Title: Rental Shop Coordinator (SKRSC)

Reports to: Guest Services Manager, Alpine and Recreation Services

 

What we offer

A fun, fast paced environment; Competitive salary, Free Golf, Free Ski, Free bike trail pass, onsite parking; Employee Travel perks with Resorts of Ontario, Spa discounts, retail store discounts (Golf and Spa), Career development, use of the leisure facilities.   

 

Summary

As the Rental Shop Coordinator, you will be responsible for providing leadership, training, and guidance to the staff working in the rental and tech shop. This role involves both indoor and outdoor duties, ensuring the smooth functioning of the facility and delivering exceptional customer service. You will oversee rental and repair services for bikes, skis, and snowboards, while also handling administrative tasks related to staff management and facility maintenance.

 

Responsibilities

Staff Management

•          Hire and train rental technicians, ski/snowboard technicians, and bike technicians.

•          Assist in creating staff schedules to ensure adequate coverage.

•          Assist in managing accurate and timely payroll processing.

Facility Maintenance

•          Maintain a clean, safe, and organized facility both indoors and outdoors.

•          Oversee bike repair, building, diagnostics, and maintenance.

•          Handle bike-related retail sales and maintain a minimum level of service parts.

•          Pay attention to detail when addressing customer requests.

•          Ensure a tidy and organized workspace.

Rental Fleet Management

•          Maintain a large ski, snowboard, and bike rental fleet.

•          Perform ski & snowboard tuning, repair, binding mounting, and waxing.

•          Operate and maintain ski tuner equipment.

•          Handle snowshoe repair when necessary.

Time Management and Customer Service

•          Work independently, prioritize tasks, and multitask to meet challenging deadlines.

•          Provide excellent customer service by engaging with customers, asking the right questions, and offering suitable solutions.

Communication and Reporting

•          Maintain maintenance logs for equipment and facilities.

•          Ensure proper communication with the department manager and staff.

•          Report any issues or concerns promptly.

Additional Responsibilities

•          Undertake any other duties as required to support the smooth operation of the rental shop.

 

Requirements

Experience and Skills

•          Experience as a bike mechanic and ski/snowboard technician is an asset.

•          Excellent customer service skills with the ability to communicate effectively, both verbally and in writing.

Availability

•          Must be available to work days, evenings, weekends, and holidays as required.

Transportation:

•          Must have a reliable source of transportation to commute to the workplace.

Team Player

•          Ability to work well with others and foster a positive team environment.

•          Previous experience in a supervisory role is an asset.

Working Conditions

•          The job may require working outside in various weather conditions for extended periods of time.

•          The candidate should be comfortable standing for long durations.

 

Join our team as the Rental Shop Coordinator and take on a pivotal role in ensuring the smooth operation of our rental and tech shop, while providing top-notch service to our customers. We look forward to receiving your application!

 

Job Type: Seasonal, Full-Time. October to March, 6 months

TT/V 1.0